Links London store Provide the best Links London jewelry, including Necklaces, Pendants, Bracelets, Earrings, Rings and to our customers at the lowest prices possible.
Shopping FAQ
1.How long will it take for my order to be processed and delivered?
Once you have submitted the order, it will normally take 1-2 working days for us to process the order and please allow 5-7 days for delivery via USPS Express Mail, but sorry we do not offer overnight shipping at this time.
2.How can I check the status of my order?
You can login into your account and check the status of your order in the order history.
3.How much shipping will be charged for each order and how can I track my parcel online?
The tracking number would be sent by email once the items have been shipped. No matter how many items you purchase per transaction, free shipping on all orders now. The shipping of the items is online traceable.
4.What should I do if I never received the shipment?
After we provided the Tracking Number, the customer should track the items online frequently to avoid the troubles unaware in the delivery process. You can email our sales team directly on the lost shipment and we will investigate the case. Once we are convinced that the item was lost, we will replace a new shipment to you or refund. However, we will not be responsible for the lost if the you have furnish incorrect information in the order form.
5.Is it safe to order on linksoflondonstore.co.uk?
Yes, please do not worry about that! It is safe and easy to order on linksoflondonstore.co.uk. We use industry-standard encryption technologies when transferring and receiving customer data exchanged with our site server. Moreover, our website is now using McAfee security technology to help protect you from identity theft, credit card fraud, spam and malicious software.
6.How do I order on Linksoflondonstore.co.uk?
Ordering on linksoflondonstore.co.uk is easy and safe. Once you have found the item you would like to purchase, click on the “purchase” button to place it in your Shopping Bag. Follow the directions through the checkout process to complete your order. Your order will not be placed until the very end of the checkout process, when you will be asked for your credit card information.
7.Do you ship your jewelry and ornaments worldwide?
Yes, we will send your custom jewelry and ornaments worldwide by UPS, and it usually takes 3 - 5 days to deliver after you have approved your custom jewelry and ornaments.
8.What methods of payment do you accept?
There are currently three ways to pay. Most customers are used to accept online payment with credit card. If customers don’t have credit cards available, or need to buy large sums of goods, we strongly recommend Western Union Money Transfer.
1. Online payment with credit card. This is the most frequent payment method. It is fast and efficient.
2. Paypal. You can also contact our online service to get a payment request from Paypal. Just leave your Paypal account and the product links, and we’ll send you the request as soon as possible.
3. Western Union Money Transfer. We can accept payment by West Union when you want to order large sums of jewels(usually 2,000 USD above). Please go to http://www.westernunion.com/info/selectCountry.asp to find your agent and confirm you can pay by West Union, then contact us to get our receiptor information of West Union.
9.What if I need extra help or advice about my purchase?
If you need any assistance on your purchase, you may click LiveChatNow!, then fill in the form, including your name, email and questions and submit them, it is ok.
10.What kind of currency do you accept?
At present, we only accept GB Pounds.
11.I have no idea which I shall buy, Can you give me some suggestions?
Of course! A gift from Links Londonstore perfectly expresses your feelings and honors lifes important moments. You should make a decision according to the recipient, his or her or your taste or likings, your ability to pay, the season and festival, the relationship between your, and so on.
12.How can I make returns or exchanges?
You can contact us by email - sales@linksoflondonstore.co.uk . As a general rule, articles in saleable condition are accepted to be returned in 7 days or exchanged in 15 days after you receive them, accompanied by a sales receipt.
13.Things are usually cheaper if they are bought in bulk. Are you ?
Yes , it is sure! It will be cheaper if you are a package shopping or buy a lot of ornaments and jewelry and so on.
14.How to get my refund from linksoflondonstore.co.uk?
When we both reach the consensus of refund, please provide us your PayPal account, so that we can send the money back to you as soon as possible.
Product FAQ
1. Are these Links London jewellery authentic?
All of our merchandises are 100% guaranteed brand new .We deal directly through the manufactory worked for Links London. The jewelry we offer are all overstock goods/order from the factory. They are not covered by Links London warranty and not be authorised by Links London. That is why we can offer you top quality merchandises at such great discounted prices. We pride ourselves on the quality and consistency of the product and service we provide our customers. We stand by the fact that we sell only new, unopened, top-grade products. Our customers expect, and will always receive, the highest quality product when ordering at us.
Please be advised you will not get Official Links London. invoice thus NO after-sale service available in your local Links London. stores, instead the service will be provided by us. If you are looking for a product with full service from Links London, please purchase from the Links London. franchised store instead.
2. Do they come with original Links London Packs?
Yes, all the items will come with original Links London gift packs including the blue box, pouch, silver care card and gift bag.
3. Why are your prices so low but with good quality?
It is just because we are direct agent.
4.What should I do if the items were damaged upon receipt?
You need to contact with us immediately upon receipt of shipment with your order number. You had better send a picture of the damage item to us. We will arrange to send a replacement or issue a refund to you.
Collection FAQ
1.Howshould I store my silver?
Silver should be kept absolutely dry. If your silver is used frequently, keep it away from excessive exposure to air and store it in a tarnish-proof cloth such as the flannel pouch provided with your Links Londonstore silver or a silver storage box. Good storage boxes are lined with tarnish-proof fabric and have a separate space for each individual piece. If your climate is humid, place a small packet of desiccant crystals inside your storage area, whether it is a closed box or a flannel roll. Avoid contact with rubber bands or other rubber products. The sulfur in rubber causes tarnishing and corrosion.
2.How do I care for my diamond?
Dust, pollution and daily wear all conspire to cloud the brilliance of a gemstone and dull the surface of platinum and gold. Links Londonstore suggests that your ring receive periodic professional maintenance. Our trained artisans will check that the setting is adequately securing your stones and give your ring a thorough cleaning. Between professional cleanings, Links Londonstore recommends the occasional use of a nonabrasive cleaner for diamond jewelry. A mild solution of six parts water to one part ammonia may be applied with a soft bristle brush. Jewelry with stones other than diamonds may need other care.
3.How do I care for my cultured pearls?
Fine cultured pearls with thick nacre layers will last for generations if cared for properly. Cultured pearls should be kept free of perfumes, cosmetics, perspiration and dirt. You may gently wipe cultured pearls with a slightly damp cloth. Links Londonstore cultured pearls are strung on pure silk with knots between each cultured pearl. Over time, the silk will stretch, weaken and become soiled. If you wear your cultured pearls regularly, we encourage you to have your cultured pearls cleaned and restrung annually.
4.How can I handle my orchid products that have oxidized finish?
The sterling silver orchid products that have oxidized finish are not coated on the surface. Please avoid using a silver polisher. Please use a dry, clean cloth and avoid scratching.
5.How can I handle wood products?
Products featuring both wood and sterling silver should be cleaned with a standard polishing cloth. If using a silver polisher, please do not apply it in areas that that have wood or stones. The wood elements are natural and do not have any coating. By repeating to leave it in a dry or humid area, there is a chance that the wood will crack. Please use a pure beeswax polishing compound to maintain the wood.
Friendly Reminder
Dear Customer,
All products on our website are real pictures taken,at the same time, due to light, camera pixels and display settings are not the same as that may lead to slightly different, in order to prevail in kind received. However, pls be sure that the high-quality products and excellent services we offer will make you fully satisfied.Thank you for your support of our website, and we look forward to cooperation with you again. very thanks!
